Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing and using the Why Solar website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Why Solar provides solar energy consultation, system design, and connects customers with CEC-accredited solar installers across Australia. Our services include solar savings calculations, rebate eligibility checks, and quote facilitation.

3. Quotes and Estimates

All quotes, savings estimates, and rebate calculations provided through our website are indicative only. Final pricing and rebate amounts will be confirmed by your assigned installer following a site assessment. Actual savings may vary based on energy usage, system performance, and electricity rates.

4. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Use the website for lawful purposes only
  • Not interfere with the proper functioning of the website
  • Not attempt to gain unauthorized access to our systems

5. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Why Solar Pty Ltd and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

6. Third-Party Installers

Why Solar connects you with independent, CEC-accredited solar installers. While we carefully vet our partner installers, we are not responsible for their work, warranties, or any disputes arising from your contract with them. Your installation agreement will be directly with the installer.

7. Limitation of Liability

To the maximum extent permitted by law, Why Solar shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount you paid for our services.

8. Australian Consumer Law

Nothing in these terms excludes, restricts, or modifies any consumer rights under the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the modified terms.

10. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Contact

For questions about these Terms of Service, contact us at:

Why Solar Pty Ltd

Sydney, Australia

Phone: +61 455 221 921

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