layersStack rebates for maximum savings — VEU + ESS + REPS + Federal STCs = Up to $2,600 offSee State Rebates →
Productschevron_rightHeat Pump Hot Water
water_heater
Products

Heat Pump Hot Water

Replace your old gas or electric hot water with an efficient heat pump. Uses up to 75% less energy and pairs perfectly with solar to virtually eliminate hot water costs.

75%
Less Energy
$400+
Annual Savings
$1,000+
Rebates Available
0
Gas Needed

How Heat Pump Hot Water Works

A heat pump works like a reverse air conditioner. It extracts heat from the surrounding air and uses it to heat water, achieving 3-5x the efficiency of traditional electric systems.

1

Extract

Fan draws ambient air across an evaporator containing refrigerant

2

Compress

Compressor increases refrigerant temperature to 60-80°C

3

Transfer

Hot refrigerant transfers heat to water via heat exchanger

4

Store

Hot water is stored in insulated tank for use on demand

lightbulb

COP Rating Explained

COP (Coefficient of Performance) measures efficiency. A COP of 4.0 means for every 1kWh of electricity used, the system produces 4kWh of heat energy. Traditional electric water heaters have a COP of ~0.9.

Hot Water System Comparison

See how heat pumps compare to other hot water options in terms of efficiency, cost, and environmental impact.

TypeEfficiencyRunning CostUpfront CostLifespanEmissions
water_heaterHeat Pump
300-400%$150-250/yr$3,500-5,50010-15 yearsLowest (with solar)
electric_boltElectric Storage
90-95%$500-800/yr$1,500-2,50010-15 yearsHigh
local_fire_departmentGas Storage
70-80%$400-600/yr$1,800-2,80010-12 yearsHigh
solar_powerSolar Thermal
60-80%$100-200/yr$4,000-7,00015-20 yearsVery Low

Top Heat Pump Brands

Quality heat pump systems from trusted manufacturers, all eligible for government rebates.

Reclaim Energy

Australian
COP Rating:Up to 5.2
Capacity:270L, 315L
Warranty:6 years (15yr tank)
check_circleCO2 refrigerant
check_circleWorks to -10°C
check_circleQuiet operation
check_circleSTC eligible

Premium Australian-designed system with industry-leading efficiency.

Sanden Eco Plus

Japan
COP Rating:Up to 5.0
Capacity:160L, 250L, 315L
Warranty:6 years (15yr tank)
check_circleCO2 refrigerant
check_circleStainless steel tank
check_circleSplit system
check_circleLow noise

Japanese quality with excellent cold climate performance.

iStore

Australian
COP Rating:Up to 4.0
Capacity:180L, 270L
Warranty:5 years
check_circleIntegrated design
check_circleSmart controls
check_circleTimer function
check_circleAffordable

Popular integrated unit with good value for money.

Rheem Ambiheat

Australia
COP Rating:Up to 3.8
Capacity:270L, 325L
Warranty:5 years
check_circleEstablished brand
check_circleWide network
check_circleBoosted heating
check_circleWiFi optional

Trusted brand with nationwide service network.

Apricus

Australian
COP Rating:Up to 4.2
Capacity:250L, 315L
Warranty:5 years
check_circleEvacuated tubes option
check_circleQuiet operation
check_circleFrost protection
check_circleSmart timer

Known for solar thermal, now offering quality heat pumps.

Chromagen

Israel/Australia
COP Rating:Up to 3.7
Capacity:170L, 250L
Warranty:5 years
check_circleCompact design
check_circleBudget friendly
check_circleEasy install
check_circleTimer function

Affordable option for smaller households.

Heat Pumps + Solar = Zero Hot Water Costs

Heat pumps pair perfectly with solar power. By running your heat pump during solar generation hours, you can heat water for free using excess solar energy.

schedule

Smart Timing

Set your heat pump to run during peak solar hours (10am-2pm) to maximise free energy use.

savings

Reduce Export

Instead of exporting excess solar at low feed-in rates, use it to heat your water.

trending_down

Lower Bills

Many households reduce their electricity bill by an additional $300-500/year with this strategy.

Example Daily Scenario

wb_sunny
11:00 AM - Solar Peak
Heat pump starts, uses 1.5kW
water_heater
12:30 PM - Heating Complete
Tank at 60°C, used ~2.25kWh solar
shower
6:00 PM - Evening Shower
Hot water ready, no grid power used
$0
Hot water cost for the day
layersStack Multiple Rebates

ESS + VEU + REPS + Federal STCs

State energy efficiency schemes provide additional rebates that stack on top of federal incentives. Claim both for maximum savings.

VEUVictoria

Victorian Energy Upgrades

Victoria's energy efficiency scheme provides VEECs (certificates) that reduce heat pump costs significantly.

State rebate:$800-1,200
+ Federal STCs:$700-1,400
Total savings:$1,500-2,600
View Victoria rebatesarrow_forward
ESSNSW

Energy Savings Scheme

NSW retailers provide ESCs (certificates) when you upgrade to an efficient heat pump hot water system.

State rebate:$600-1,200
+ Federal STCs:$700-1,400
Total savings:$1,300-2,600
View NSW rebatesarrow_forward
REPSSouth Australia

Retailer Energy Productivity Scheme

SA energy retailers offer REPS incentives for installing eligible heat pump hot water systems.

State rebate:$500-1,000
+ Federal STCs:$700-1,400
Total savings:$1,200-2,400
View South Australia rebatesarrow_forward

infoHow Rebate Stacking Works

Federal STCs (All States)

Small-scale Technology Certificates are created when you install an eligible heat pump. The number of STCs depends on your location (zone) and the system efficiency. These are claimed by your installer and deducted from your upfront cost.

State Schemes (VIC/NSW/SA)

VEU, ESS, and REPS are retailer obligation schemes. Energy retailers must surrender certificates, creating demand. When you upgrade, you can assign your certificates to a provider in exchange for an upfront discount — separate from STCs.

Heat Pump Rebates by State

Government rebates can significantly reduce the upfront cost of a heat pump hot water system.

Federal
STCs based on zone and old system type
$700-1,400
VIC
VEU certificates + Hot Water RebateStackable
$1,000+
NSW
ESS certificates from retailersStackable
$600-1,200
SA
REPS certificates from retailersStackable
$500-1,000
QLD
Federal STCs only
$700-1,400

Frequently Asked Questions

helpAre heat pumps noisy?

Modern heat pumps are designed for quiet operation, typically 38-50dB - similar to a refrigerator. Some premium units are even quieter. Installation position can also minimise any noise impact.

helpDo heat pumps work in cold weather?

Yes! Quality heat pumps work down to -10°C or lower. CO2 refrigerant models (Reclaim, Sanden) perform particularly well in cold climates. In very cold conditions, they may use a backup electric element.

helpWhat size heat pump do I need?

For most households: 1-2 people = 160-180L, 3-4 people = 250-270L, 5+ people = 315L+. We assess your actual hot water usage to recommend the right size.

helpCan I replace my gas hot water with a heat pump?

Absolutely. Heat pumps are the most common gas hot water replacement. We handle all the electrical work and can often use existing plumbing connections.

helpHow long does installation take?

Typically 4-6 hours for a straightforward replacement. If significant plumbing or electrical work is needed (e.g., relocating the unit), it may take a full day.

Upgrade to Heat Pump Hot Water

Cut your hot water costs by up to 75% and eliminate gas dependency. Get a free quote including all available rebates.

boltUp to $5,350 in rebates • 145 days left for battery bonus