Privacy Policy
Last updated: January 2026
1. Information We Collect
Why Solar Pty Ltd ("we", "us", or "our") collects information you provide directly to us, including:
- Name, email address, phone number, and property address
- Information about your property and energy usage
- Communications you send to us
2. How We Use Your Information
We use the information we collect to:
- Provide solar quotes and assessments
- Communicate with you about our services
- Process and complete transactions
- Send you technical notices and support messages
- Respond to your comments and questions
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners who assist us in operating our business, such as CEC-accredited installers in your area, provided they agree to keep this information confidential.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
Under Australian Privacy Law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
6. Cookies
We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Why Solar Pty Ltd
Sydney, Australia
Phone: +61 455 221 921