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Installation Guide

Heat Pump Installation

What to expect when getting a heat pump hot water system installed. From site assessment to handover, here's the complete process.

3-4 hrs
Total Installation Time
1 Day
Hot Water Available
2 Trades
Plumber + Electrician
No Gas
All Electric System

Installation Process

1

Site Assessment

schedule15-30 mins

Installer inspects your property to determine the best location for your heat pump. They check electrical capacity, water connections, and ventilation requirements.

Key Considerations:
  • check_circleProximity to existing hot water system
  • check_circleElectrical switchboard capacity
  • check_circleNoise considerations for neighbours
  • check_circleAdequate ventilation space
2

Old System Removal

schedule30-60 mins

Your existing hot water system is disconnected and removed. For electric systems this is straightforward. Gas systems require capping the gas line.

Key Considerations:
  • check_circleDisposal of old unit included
  • check_circleGas line safely capped if applicable
  • check_circleArea cleaned and prepared
3

New Unit Installation

schedule2-3 hours

The heat pump unit is positioned, levelled, and secured. Water connections are made to existing plumbing. The unit is filled and tested for leaks.

Key Considerations:
  • check_circleUnit positioned for optimal airflow
  • check_circleAnti-vibration mounts installed
  • check_circleDrainage connected for condensation
4

Electrical Connection

schedule30-60 mins

A licensed electrician connects the heat pump to your electrical supply. This may require a new circuit if your existing setup doesn't have capacity.

Key Considerations:
  • check_circleMay need switchboard upgrade
  • check_circleDedicated circuit recommended
  • check_circleTimer installation optional
5

Testing & Handover

schedule30 mins

The system is tested, temperature settings configured, and you're shown how to operate the unit. Documentation and warranty info provided.

Key Considerations:
  • check_circleSystem tested at full operation
  • check_circleSettings optimised for your usage
  • check_circleWarranty registration completed

Where Can It Be Installed?

Outdoor (Most Common)

Pros:
  • addNo ventilation issues
  • addEasy maintenance access
  • addNoise away from living areas
Cons:
  • removeWeather exposure
  • removeNeeds frost protection in cold areas
Ideal for:
Most Australian homes

Garage

Pros:
  • addProtected from weather
  • addOut of sight
  • addGood for cold climates
Cons:
  • removeNeeds adequate ventilation
  • removeMay reduce garage temperature
Ideal for:
Cold climates, appearance-conscious

Under Eaves

Pros:
  • addWeather protection
  • addClose to existing plumbing
  • addLess visible
Cons:
  • removeHeight access for maintenance
  • removeLimited airflow if enclosed
Ideal for:
Where outdoor space is limited

Electrical Requirements

RequirementDetailNotes
Power Supply240V single phase (most units)Standard Australian homes
Circuit Breaker16-20 amp dedicated circuitMay need electrician to install
Running Power0.5-1.5 kW while heatingLower than electric element
Standby Power5-15 wattsMinimal ongoing cost
info
Good News for Solar Owners

Heat pumps draw minimal power (0.5-1.5kW) and can be timed to run during peak solar generation. Many homeowners run their heat pump for free using excess solar power.

Ready to Install?

Get quotes from licensed installers in your area. Installation typically takes just one day.

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